Why We Charge for Hearing Tests (When the Big Chains Offer Them Free)

If you've spotted "free hearing test" signs on the high street, you might wonder why we ask £45 for ours. It's a really good question, and we're happy to answer it.

Where the cost of a "free" test goes

Every appointment has a cost behind it: a qualified audiologist's time, specialist equipment and a quiet room to test in. When a test is free, that cost is usually recovered through hearing aid sales later on. It's a common way to run a business, but it does mean the appointment is often working towards a sale.

At Tailored Hearing, your £45 covers the appointment itself. That leaves us free to focus on one thing: understanding your hearing.

A proper 90-minute appointment

We set aside 90 minutes for every hearing assessment, so nothing feels rushed. During your visit we'll:

• chat about how your hearing affects everyday life, from conversations at home to busy cafés in town
• check your ears to make sure wax isn't affecting the results
• carry out a full set of hearing tests
• talk you through what your results mean, in plain English

You're welcome to bring a family member or friend along. It often helps to have someone to talk things over with afterwards.

Our assessment used to cost £95. It's now £45, a saving of £50, and there's no end date on the offer.

Honest advice, at your own pace

We'll never push you into a decision. If your hearing is within the normal range, we'll tell you. If wax is the cause, we'll explain your options. If hearing aids could help, we'll explain why, talk through the choices and leave the decision with you, with no pressure and no deadline.

Independent, family-owned and local

Tailored Hearing is an independent, family-owned practice on St Leonard's Gate, run by a husband-and-wife team of HCPC-registered audiologists. Being independent means we can choose from across the market. We mainly fit Starkey, Oticon, Phonak and Widex hearing aids, and we can supply any manufacturer's.

Every hearing aid from us comes with five years of aftercare, so we're here for you long after your fitting.

Book your hearing assessment in Lancaster

Same-day appointments are often available, Monday to Friday, 9:30am to 5pm.

Book your £45, 90-minute hearing assessment online or call us on 01524 587623. You'll find us at 139 St Leonard's Gate, Lancaster LA1 1NL.